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Emergency Response Guarantees
We guarantee that for customers within our service areas, when a unit is an emergency down situation during normal operating hours we will be at their site within four hours of receiving a call or we will perform their next PM on the unit with no labour charges.*
Honest, Fair & Upfront
Where requested and on all major repairs your Leavitt service representative will provide you with a formal estimate of repairs. We stand by our estimates and will only perform repairs as approved.
Expertise to Lower Your Costs
We can provide annual reviews of your entire fleet with unit cost per hour tracking and recommendations that will reduce your total operating costs.
Technical Superiority
With over 100 Leavitt technicians we maintain an in house Technical Communication Center. Our Technical Center provides ongoing technician training and catalogues equipment failures to assist in reducing technician diagnosis times. The Leavitt Technical Center ensures that a Leavitt technician is among the best in the industry!
Electronic Maintenance Tracking and Notification
Let our scheduling system track your maintenance and we will notify you when your equipment requires servicing, or let us install GPS tracking on your equipment and take the guess work out of maintenance and fleet management.
Diagnostic Equipment
Technicians are equipped with diagnostic laptops and scanners complete with all current factory diagnostic programs to ensure fast, correct repairs.
Service Warranty
All service work is backed by the Leavitt Machinery 6-month, 750 hour workmanship guarantee. We are confident that when we make a repair it is done right the first time!
Parts Inventory
With over three million dollars in parts inventory we will have the parts you require when you require them
*Response time guarantee only available to customers on PM agreements.